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Call Center Agent

Company Name:
Sitel
Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
Job Description:
We are hiring for call center agents to answer inbound customer service calls regarding general questions relating to products and service.
What is in it for you?
Paid Professional Training
Medical and dental benefits for full time employees
401 (K)
Vacation and Holiday pay
Full time shifts, Part time shifts, Day and Night shifts
Employee discounts with Sitels major brand-name partners including consumer electronics companies, PC manufactures, satellite television providers, mobile communication companies and more.
Ability to earn extra income through our Employee Referral Program
Potential Raises at 90 days, 6 months and 1 year
Requirements:
6 months customer service experience
Prior call center experience a plus
Excellent verbal skills
Ability to multi-task in several computer applications while continuing conversation with the customer.
Evaluate customers needs, offer solutions/products based on their unique needs.
Willing to overcome customer objections
Someone who enjoys helping others
Ideal candidate will be someone who enjoys helping others while working in a relaxed fun environment!

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