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Call Center Customer Service

Company Name:
Sitel
Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.
Job Duties:
Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting.
We offer:
Paid professional training
Medical and dental benefits for full-time employees
401(K)
Vacation and holiday pay
Full-time shifts
Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.
Requirements:
Prior customer service experience preferred
Self-motivated and able to work independently
Excellent communication skills
Professional, articulate voice
Ability to multi-task in several computer applications while holding a conversation with a customer
Type 25 words per minute
Enjoy working in a fast-paced environment while maintaining a professional attitude
Pay:
Agents are eligible to receive a pay increase at 90 days, 180 days, 12 months and 24 months.
Career Opportunity:
You deserve an opportunity that provides exceptional benefits and security with room to grow.

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